Saluja Eye Care Center

This Acceptable Usage Policy covers the security and use of all (Saluja Eye Care Center’s) information and IT equipment. It also includes the use of email, internet, voice and mobile IT equipment. This policy applies to all (Saluja Eye Care Center’s) employees, contractors and agents (hereafter referred to as ‘individuals’).

This policy applies to all information, in whatever form, relating to (Saluja Eye Care Center) business activities worldwide, and to all information handled by (Saluja Eye Care Center) relating to other organisations with whom it deals. It also covers all IT and information communications facilities operated by (Saluja Eye Care Center) or on its behalf.

Computer Access Control – Individual’s Responsibility

Access to the (Saluja Eye Care Center) IT systems is controlled by the use of User IDs, passwords and/or tokens. All User IDs and passwords are to be uniquely assigned to named individuals and consequently, individuals are accountable for all actions on the (Saluja Eye Care Center) IT systems.

Individuals must not:

• Allow anyone else to use their user ID/token and password on any (Saluja Eye Care Center) IT system.
• Leave their user accounts logged in at an unattended and unlocked computer.
• Use someone else’s user ID and password to access (Saluja Eye Care Center’s) IT systems.
• Leave their password unprotected (for example writing it down).
• Perform any unauthorised changes to (Saluja Eye Care Center’s) IT systems or information.
• Attempt to access data that they are not authorised to use or access.
• Exceed the limits of their authorisation or specific business need to interrogate the system or data.
• Connect any non-Saluja Eye Care Center authorised device to the (Saluja Eye Care Center) network or IT systems.
• Store (Saluja Eye Care Center) data on any non-authorised (Saluja Eye Care Center) equipment.
• Give or transfer (Saluja Eye Care Center) data or software to any person or organisation. outside (Saluja Eye Care Center) without the authority of (Saluja Eye Care Center).

Line managers must ensure that individuals are given clear direction on the extent and limits of their authority with regard to IT systems and data.

Internet and email Conditions of Use

Use of (Saluja Eye Care Center) internet and email is intended for business use. Personal use is permitted where such use does not affect the individual’s business performance, is not detrimental to (Saluja Eye Care Center) in any way, not in breach of any term and condition of employment and does not place the individual or (Saluja Eye Care Center) in breach of statutory or other legal obligations.

All individuals are accountable for their actions on the internet and email systems.

Individuals must not:

• Use the internet or email for the purposes of harassment or abuse.
• Use profanity, obscenities, or derogatory remarks in communications.
• Access, download, send or receive any data (including images), which (Saluja Eye Care Center) considers offensive in any way, including sexually explicit, discriminatory, defamatory or libellous material.
• Use the internet or email to make personal gains or conduct a personal business.
• Use the internet or email to gamble.
• Use the email systems in a way that could affect its reliability or effectiveness, for example distributing chain letters or spam.
• Place any information on the Internet that relates to (Saluja Eye Care Center), alter any information about it, or express any opinion about (Saluja Eye Care Center), unless they are specifically authorised to do this.
• Send unprotected sensitive or confidential information externally.
• Forward (Saluja Eye Care Center) mail to personal (non-Saluja Eye Care Center) email accounts (for example a personal Hotmail account).
• Make official commitments through the internet or email on behalf of (Saluja Eye Care Center) unless authorised to do so.
• Download copyrighted material such as music media (MP3) files, film and video files (not an exhaustive list) without appropriate approval.
• In any way infringe any copyright, database rights, trademarks or other intellectual property.
• Download any software from the internet without prior approval of the IT Department.
• Connect (Saluja Eye Care Center) devices to the internet using non-standard connections.

Clear Desk and Clear Screen Policy

In order to reduce the risk of unauthorised access or loss of information, (Saluja Eye Care Center) enforces a clear desk and screen policy as follows:

• Personal or confidential business information must be protected using security features provided for example secure print on printers.
• Computers must be logged off/locked or protected with a screen locking mechanism controlled by a password when unattended.
• Care must be taken to not leave confidential material on printers or photocopiers.
• All business-related printed matter must be disposed of using confidential waste bins or shredders.

Working Off-site

It is informed that laptops and mobile devices will be taken off-site only in special situations and with due written permission. The following controls must be applied:

• Working away from the office must be in line with (Saluja Eye Care Center) remote working policy.
• Equipment and media taken off-site must not be left unattended in public places and not left in sight in a car.
• Laptops must be carried as hand luggage when travelling.
• Information should be protected against loss or compromise when working remotely (for
• example at home or in public places). Laptop encryption must be used.
• Particular care should be taken with the use of mobile devices such as laptops, mobile phones, smartphones and tablets. They must be protected at least by a password or a PIN and, where available, encryption.

Mobile Storage Devices

Mobile devices such as memory sticks, CDs, DVDs and removable hard drives must be used only in situations when network connectivity is unavailable or there is no other secure method of transferring data. Only (Saluja Eye Care Center) authorised mobile storage devices with encryption enabled must be used, when transferring sensitive or confidential data. It should be ensured that such activities are approved by the authorities of Saluja eye care center, in writing.

Software

Employees must use only software that is authorised by (Saluja Eye Care Center) on (Saluja Eye Care Center’s) computers. Authorised software must be used in accordance with the software supplier’s licensing agreements. All software on (Saluja Eye Care Center) computers must be approved and installed by the (Saluja Eye Care Center) IT department.

Individuals must not:

• Store personal files such as music, video, photographs or games on (Saluja Eye Care Center) IT equipment.

Virus

The IT department has implemented centralised, automated virus detection and virus software updates within the (Saluja Eye Care Center). All PCs have antivirus software installed to detect and remove any virus automatically.

Individuals must not:

• Remove or disable anti-virus software.
• Attempt to remove virus-infected files or clean up an infection, other than by the use of approved (Saluja Eye Care Center) anti-virus software and procedures.

Telephony (Voice) Equipment Conditions of Use

Use of (Saluja Eye Care Center) voice equipment is intended for business use. Individuals must not use (Saluja Eye Care Center’s) voice facilities for sending or receiving private communications on personal matters, except in exceptional circumstances. All non-urgent personal communications should be made at an individual’s own expense using alternative means of communications.

Individuals must not:

• Use (Saluja Eye Care Center’s) voice for conducting private business.
• Make hoax or threatening calls to internal or external destinations.
• Accept reverse charge calls from domestic or International operators, unless it is for business use.

Actions upon Termination of Contract

All (Saluja Eye Care Center) equipment and data, for example laptops and mobile devices including telephones, smartphones, USB memory devices and CDs/DVDs, must be returned to (Saluja Eye Care Center) at termination of contract.

All (Saluja Eye Care Center) data or intellectual property developed or gained during the period of employment remains the property of (Saluja Eye Care Center) and must not be retained beyond termination or reused for any other purpose.

Monitoring and Filtering

All data that is created and stored on (Saluja Eye Care Center) computers is the property of (Saluja Eye Care Center) and there is no official provision for individual data privacy, however wherever possible (Saluja Eye Care Center) will avoid opening personal emails.

IT system logging will take place where appropriate, and investigations will be commenced where reasonable suspicion exists of a breach of this or any other policy. (Saluja Eye Care Center) has the right (under certain conditions) to monitor activity on its systems, including internet and email use, in order to ensure systems security and effective operation, and to protect against misuse.

Any monitoring will be carried out in accordance with existing laws and regulations.